Shipping policy

At Tritote, we strive to offer a smooth and efficient shopping experience, ensuring that your order reaches you as quickly as possible. Below is our detailed shipping policy:

1. Processing Time
All orders are processed within 0-2 business days after your purchase is completed. Orders placed over the weekend or on holidays will be processed the next business day.
Once your order is processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Time
Domestic Shipping: We offer standard shipping within India. Orders typically arrive within 2-7 business days after being shipped, depending on your location.
International Shipping: Shipping times for international orders vary based on the destination, but generally take between 5-14 business days after shipping.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and the selected shipping method.
Free shipping may be available for orders over 500 or during special promotions.
4. Delivery Time Estimates
From the time of purchase to delivery, most orders will arrive between 0-7 business days for domestic orders.
Please note that delivery times may vary based on factors such as weather conditions, postal service delays, and holidays.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the progress of your shipment on the courier’s website.
If you experience any issues with tracking, please contact us at smrgroup.ecommerce@gmail.com
6. Undelivered or Lost Packages
If your package does not arrive within the estimated time frame, please contact us immediately. We will work with the courier to resolve the issue.
We are not responsible for delivery errors or failed deliveries due to incorrect shipping addresses provided by customers. Please double-check your shipping details at checkout.
7. Shipping Delays
While we aim to deliver within the stated time frame, occasional delays may occur due to external factors beyond our control (e.g., weather, customs clearance for international orders). In such cases, we will keep you informed and work with you to track the package.
8. International Customs and Duties
For international orders, please be aware that customs duties and taxes may apply depending on your country's regulations. Customers are responsible for any additional charges incurred during customs clearance.
If you have any further questions about our shipping policy, please feel free to contact us at smrgroup.ecommerce@gmail.com

Thank you for shopping with Tritote!